This Privacy Policy describes how AI Product Content Generator ("we," "us," or "our") collects, uses, and shares personal information when you install and use our application (the "App") on your Shopify store.

1. Information We Collect

When you install the App, we automatically receive access to certain types of information from your Shopify store:

• Shop Information: Your shop's domain, region, and contact email address.
• Product Information: We access product data necessary for the App's functionality, including product titles, descriptions, types, tags, collections, and images.
• Content You Generate: The text content (e.g., descriptions, titles, alt text) generated by the App is stored to provide you with a history of your generations.

We do not collect sensitive personal information such as payment details or customer information (e.g., names, addresses, emails) from your store.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, operate, and maintain the App's core services.
• To generate and improve product content using artificial intelligence.
• To communicate with you, such as providing customer support or sending essential service-related announcements.
• To troubleshoot errors and improve the performance and accuracy of the App.

3. Sharing Your Information

We respect your privacy. We do not sell your personal information or store data to any third parties for marketing purposes.

We share information only with trusted third-party service providers to perform functions on our behalf, under strict confidentiality obligations:

• AI Processing Providers: We send your product images and text to secure, third-party AI APIs (e.g., OpenAI, Google Vertex AI) solely for the purpose of generating the content you request. We do not allow these providers to retain or use your data for their own independent purposes.
• Cloud Hosting Providers: Your store's data and/or metadata is stored on secure, professional server infrastructure (Amazon Web Services).

We never store or share any personally identifiable information to any third-party service provider. 

We may also disclose information if required by law or to protect our rights in the event of a merger, acquisition, or sale of all or a portion of our assets.

4. Data Retention

We will retain your store's information only for as long as necessary to provide you with our services and as described in this Privacy Policy. If you uninstall the App, you may request the deletion of your data from our servers.

5. Your Rights

If you are a resident of the European Economic Area (EEA), California, or other regions with data protection laws, you have certain rights, including:

• The right to access the personal information we hold about you.
• The right to request that we correct or delete your personal information.
• The right to object to or restrict how we process your information.

To exercise these rights, please contact us using the information in the "Contact Us" section below.

6. Security

We implement industry-standard security measures designed to protect your information from unauthorized access, alteration, or destruction. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee its absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

8. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: info@simplersoftware.io